First Impressions

This course empowers your team to create a welcoming, trans-affirming space from the first interaction.

By enhancing both internal practices and external messaging, you'll improve client trust and attract more LGBTQIA+ clients, signaling genuine inclusivity and competence.

💡 COURSE OVERVIEW:
Course Title: First Impressions
CE Hours: 3 CE/CME hours
Format: Self-paced video + downloadable resources
Access: Lifetime access

Included Lessons

Marketing Messages: Signal Inclusivity in Website & Online Messaging
Forms Framework: How to Design Inclusive Registration Forms
Frontline First Impressions: Case Study-Based Review of Administrative & In-Person Best Practices
Inclusive Bathrooms: Yes, it is that important

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Choose Your Payment Option Pay in installments $15.00 / monthly (x12) Lifetime Deal $175.00

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$15.00/month x 12

🧠 WHO THIS COURSE IS FOR:

You’re a therapist, psychiatrist, PMHNP, or other behavioral health provider who wants to signal (and practice!) inclusivity
You want to support queer and trans clients with skill and humility
You’ve avoided this topic out of fear of doing harm — but know silence is harm, too
You’ve felt stuck between your training and what your clients actually need from you

Who's teaching

Jess Romeo, PMHNP-BC, MSW - Owner of OutPsych, @outpsychnp on IG

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First Impressions

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